The Balanced Scorecard: what is the score? A rhetorical analysis of the Balanced Scorecard
Accounting Organizations and SocietyPublished 4 April 2003
Hanne Nørreklit
Citations579
SJR quartileQ1
SJR score2.12
SNIP2.48
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Abstract
Udgivelsesdato: AUG
Keywords
Business, Management and Accounting
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