Hospitality: a framework for a millennial review

Abstract

Such are the breadth and diversity of the hospitality industry, that a millennial review requires a specific focused perspective. This article proposes a triangular framework for analysis based on the hospitality cycle of practice of knowledge, in which the increased sophistication of practice and operations requires the development of theoretical paradigms for research and education purposes. The nature of the industry and its challenges are introduced in preparation for a series of six articles by academic experts.