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Emoticons and Online Message Interpretation

Social Science Computer ReviewPublished 3 December 2007
Daantje Derks, Arjan E. R. Bos, Jasper von Grumbkow
Citations328
SJR quartileQ1
SJR score1.37
SNIP2.04

TL;DR

To a large extent, emoticons serve the same functions as actual nonverbal behavior in terms of strengthening the intensity of a verbal message.

Abstract

The present study experimentally examines the impact of emoticons on message interpretation among secondary school students ( N = 105). Furthermore, perceived motives for emoticon use are examined. Results show that emoticons do have an impact on message interpretation. Emoticons are useful in strengthening the intensity of a verbal message. Furthermore, it is possible to create ambiguity and express sarcasm online by varying the valence of the emoticon and the valence of the message. Overall, the authors conclude that to a large extent, emoticons serve the same functions as actual nonverbal behavior.

Keywords

Computer ScienceArts and Humanities