PULLING in the same DIRECTION
Measuring Business ExcellencePublished 1 March 1998
Phil Bowden
Citations2
SJR quartileQ2
SJR score0.73
SNIP1.28
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Abstract
Clear alignment between business and individual performance together with reinforcement of core values is the optimal route to operational effectiveness. Nortel's fixed wireless access division's system of aligning performance measures incorporates behaviour into the process.
Keywords
EngineeringBusiness, Management and Accounting