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Automated reminders do not always improve follow-up of abnormal test results

Computers in Biology and MedicinePublished 1 January 1986
Martin A. Mendelson
Citations3
SJR quartileQ1
SJR score1.45
SNIP1.85

TL;DR

It appears that in clinics with difficult access to conventional patient records, reminders do not improve documentation, and may elicit resistance and resentment.

Abstract

In an attempt to increase the rate of documented follow-up of abnormal lab test results, an automated one-week-later reminder module was added to our lab data system. Provision of reminders to providers did not produce the expected improvement. It appears that in clinics with difficult access to conventional patient records, reminders do not improve documentation, and may elicit resistance and resentment.

Keywords

Computer ScienceDecision SciencesMedicine