Toward a new framework for office support

This paper proposes one such concept, which is called office support, which will need a much broader concept of office information systems, to enhance the total office function.

Abstract

Office automation is the outgrowth of one form of corporate information technology—the office products category. If we are really to enhance the total office function, however, we will need a much broader concept of office information systems. This paper proposes one such concept, which we call office support.