login

Using card sorts to elicit web page quality attributes

IEEE SoftwarePublished 1 July 2001
L. Upchurch, Gordon Rugg, Barbara Kitchenham
Citations72
SJR quartileQ2
SJR score0.56
SNIP1.10

TL;DR

Card sorts are a good way to obtain quality attributes and measures from respondents without measurement expertise to assess Web page quality.

Abstract

The Internet's rapid expansion has given rise to a new set of problems that require new ways to measure and evaluate Web pages. Although numerous guidelines for Web site design have been published, no recognized standards have been set for assessing Web page quality. Card sorts are a good way to obtain quality attributes and measures from respondents without measurement expertise.

Keywords

Computer Science