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Book Review

British Journal of Healthcare ManagementPublished 1 September 2000
Andrew Wall
Citations5,935
SJR quartileQ4
SJR score0.23
SNIP0.31

Abstract

The language of quality is getting rather dog-eared: all those assurances and all those apologies. Now, the Government are making the most of clinical mistakes in order to bring doctors to heel: perhaps not a very wise policy in the long term. Whatever the motives, the long-suffering public would like to have their faith in the NHS restored.

Keywords

Health Professions