Operations Management for Competitive Advantage

Abstract

CONTENTS IN BRIEFSECTION ONE OPERATIONS STRATEGY AND MANAGING CHANGE1 Introduction to the Field 2 Operations Strategy and Competitiveness Technical Note 2 Optimizing the Use of Resources with Linear Programming 3 Project Management4 Product Design Technical Note 4 Learning Curves SECTION TWO PROCESS SELECTION AND DESIGN 5 Process Analysis Technical Note 5 Job Design and Work Measurement 6 Manufacturing Process Selection and Design Technical Note 6 Facility Layout 7 Service Process Selection and Design Technical Note 7 Waiting Line Management 8 Quality Management: Focus on Six Sigma Technical Note 8 Process Capability and Statistical Quality Control 9 Operations Consulting and Reengineering SECTION THREE SUPPLY CHAIN DESIGN10 Supply Chain Strategy 11 Strategic Capacity Management Technical Note 11 Facility Location 12 Lean Production SECTION FOUR PLANNING AND CONTROLLING THE SUPPLY CHAINManagerial Briefing Enterprise Resource Planning Systems 13 Forecasting 14 Aggregate Sales and Operations Planning 15 Inventory Control 16 Material Requirements Planning 17 Operations Scheduling Technical Note 17 Simulation 18 Synchronous Manufacturing and Theory of Constraints SUPPLEMENTS A Financial Analysis B Operations Technology