Application of text mining in tourism: Case of Croatia
Annals of Tourism ResearchPublished 6 March 2016
Uroš Godnov, Tjaša Redek
Citations67
SJR quartileQ1
SJR score2.46
SNIP2.36
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TL;DR
This paper presents an illustration how text mining methods can be used to summarize reviews, and implications for travelers and management highlighted.
Abstract
• Text reviews increasingly important for travelers and managerial decision-making. • Numerical evaluation of facility rarely sufficient, textual reviews provide rich information. • Illustration how text mining methods can be used to summarize reviews. • Implications for travelers and management highlighted.
Keywords
Social SciencesComputer Science
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