THE RELATIONSHIP OF JOB SATISFACTION WITH ORGANIZATIONAL CITIZENSHIP BEHAVIOR AND JOB PERFORMANCE IN AHVAZ FACTORY WORKERS

Abstract

This study was conducted to examine the relationship of job satisfaction with organizational citizenship behavior and job performance in Ahvaz factory workers. It was hypothesized that job satisfaction is correlated positively with citizenship behavior and job performance, and that the former correlation is higher than the latter one. The sample consisted of 400 factory workers of Ahvaz, who were selected according to the stratified random sampling method. Job Descriptive Index, Organizational Citizenship Behavior (OSB 1), Organizational Citizenship Behavior (OCB 2), and two measures of job performance were used to measure the variables of this study. The results indicate that correlation coefficients between the five components of job satisfaction and the five components of each of the two measures of organizational citizenship behavior (OCB 1, and OCB 2) were positive and significant. Stepwise multiple regression analyses yielded R1= 0.64 and R2= 0.60 between the five components of job satisfaction and the overall scores on the two measures of OCB 1, and OCB 2. In addition, several correlation coefficients of job satisfaction, and its components, with the two measures of job performance were low but significant, although some of them were not significant.