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Public disclosure of performance data: does the public get what the public wants?

The LancetPublished 1 May 1999
HuwTalfrynOakley Davies, Martin Marshall
Citations53
SJR quartileQ1
SJR score12.11
SNIP22.72

Abstract

In the UK, more and more information on health-care performance is entering the public domain. The Patient's Charter, Department of Health performance data, and, most recently, health-outcomes data, are all designed to keep consumers informed about their health services. Public consultation and the open availability of performance data (including satisfaction of patients) figure large in the National Performance Framework that supports the 1997 National Health Service white-papers.

Keywords

Health ProfessionsBusiness, Management and Accounting