Erratum
Journal of Services MarketingPublished 1 January 1987
Citations45
SJR quartileQ1
SJR score1.36
SNIP1.15
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Abstract
This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/eb008162. When citing the article, please cite: Leonard Berry, (1986), “BIG IDEAS IN SERVICES MARKETING”, Journal of Consumer Marketing , Vol. 3 Iss: 2, pp. 47 - 51.
Keywords
Social SciencesBusiness, Management and Accounting
