Performance management
Published 1 January 1999
O. Krause, Kai Mertins
Citations85
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Abstract
Performance indicators are required to enable an effective and efficient management process. This paper describes the application of the Management Information Engineering concept used to develop a balanced set of performance indicators in the context of a benchmarking project. It shows how benchmarking can initiate the development of a Performance Management System.
Keywords
Business, Management and Accounting
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