Public Sector Management: Theory, Critique and Practice

Abstract

PART ONE: THE CONTEXT OF IDEAS Introduction Rationalism in Politics - Michael Oakeshott Governmentality - Michel Foucault Limited Government - John Gray The Criterion of Efficiency - H Simon Management in the Public Domain - John Stewart and Stewart Ranson Professional Ethics, Government Agenda and Differential Information - Leonard Wrigley and David McKevitt PART TWO: CONTROL AND IMPLEMENTATION Introduction Charges as Contested Signals - Richard Rose Organizational Status and Performance - Andrew Dunsire, Keith Hartley and David Parker Summary of the Findings Lawyers Go to Hospital - Joseph M Jacob Accounting and the Pursuit of Efficiency - Anthony Hopwood Implementation and Ambiguity - Vicki Eaton Baier, James G March and Harald S[oe together]tren Investigating Policy Coordination - L Challis et al Issues and Hypotheses PART THREE: RESPONSIVENESS AND PERFORMANCE Introduction Interpretations and Implications - Patricia Day and Rudolf Klein Performance Indicators - Neil Carter 'Backseat Driving' or 'Hands Off' Control Doing Well While Doing Good - Rosabeth Moss Kanter and David V Summers Dilemmas of Performance Measurement in Nonprofit Organizations and the Need for a Multiple-Constituency Approach The Welfare State, the Professions and Citizens - Margareta Bertilsson Consumerism and the Public Sector - Jenny Potter How Well Does the Coat Fit? Organizational Culture - V Lynn Meek Origins and Weaknesses Personnel and Public Management - Hans Weggemans