DEALING WITH DISCREPANT EXPECTATIONS: RESPONSE STRATEGIES AND MANAGERIAL EFFECTIVENESS.
Academy of Management JournalPublished 1 December 1995
Anne S. Tsui, Susan J. Ashford, Lynda St. Clair, Katherine Xin
Citations262
SJR quartileQ1
SJR score10.53
SNIP3.95
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Abstract
This study examined the relationship between four strategies for managerial responses to the discrepant expectations of constituents and managerial effectiveness as perceived by superiors, subordin...
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Business, Management and Accounting
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