Communicative Staging of the Wilderness Servicescape
Service Industries JournalPublished 1 July 1998
Eric J. Arnould, Linda L. Price, Patrick Tierney
Citations230
SJR quartileQ1
SJR score2.03
SNIP1.86
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Abstract
(1998). Communicative Staging of the Wilderness Servicescape. The Service Industries Journal: Vol. 18, No. 3, pp. 90-115.
Keywords
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