Managerial concerns in knowledge management

The task of knowledge management is to identify barriers to the creation and utilization of knowledge and to overcome them.

Abstract

Knowledge differs markedly from information and data. At rock bottom, knowledge is socially constructed in discourse communities. Because knowledge is not synonymous with information, IT cannot deliver knowledge management. Since there will always be uncodified or uncodifiable knowledge content and contexts – given the social nature of knowledge – several barriers to the creation and utilization of knowledge exist. The task of knowledge management is to identify such barriers and to overcome them.