Quantitative aspects of outsourcing deals
Science of Computer ProgrammingPublished 14 October 2004
C. Verhoef
Citations36
SJR quartileQ3
SJR score0.43
SNIP1.23
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TL;DR
Based on inferred outcomes for the five executive issues, this work addresses the easily overlooked aspects of selecting partners, contracting, monitoring progress, and acceptance and delivery conditions for contracts.
Abstract
There are many goals for outsourcing information technology: for instance, cost reduction, speed to market, quality improvement, or new business opportunities. Based on our real-world experience in advising organizations with goal-driven outsourcing deals, we identified the most prominent quantitative input needed to close such deals. These comprise what we named the five executive issues enabling rational decision making. They concern cost, duration, risk, return, and financing aspects of outsourcing. They add an important quantitative financial/economic dimension to the decision making process. Based on inferred outcomes for the five executive issues, we address the easily overlooked aspects of selecting partners, contracting, monitoring progress, and acceptance and delivery conditions for contracts.
Keywords
Computer ScienceBusiness, Management and Accounting
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