The effects of locus of control on daily exposure, coping and reactivity to work interpersonal stressors:

Abstract

The present study examined four pathways through which locus of control may affect stress including—exposure, reactions, coping choice and coping effectiveness. Eighty-six participants employed in low-level service jobs completed diaries for 14 days reporting on interpersonal stress, coping and distress. Internals and externals did not differ in exposure to interpersonal conflict, but did differ in reactivity, with internals reporting more anger and health symptoms but less depression than externals. Problem solving coping and emotional social support were related to greater anger and physical health symptoms. Internals and externals chose different coping strategies which partially explained differences in reactivity.