login

Assessment of today's mobile banking spplications from the view of customer requirements

OPUS (Augsburg University)Published 1 January 2004
Key Pousttchi, Martin Schurig
Citations195

TL;DR

This paper analyzes customer needs and expectations from the mobile applications' view and from the banking view in order to derive a defined set of requirements for mobile banking applications.

Abstract

Assessment of today´s mobile banking spplications from the view of customer requirements / K. Pousttchi, M. Schurig. - In: Hawaii International Conference on System Sciences : Proceedings of the 37th Annual Hawaii International Conference on System Sciences / ed. by Ralph H. Sprague. - Los Alamitos, Calif. u.a. : IEEE Computer Soc., 2004. - S.1-10

Keywords

Decision SciencesBusiness, Management and Accounting