Decision Making: Rational, Nonrational, and Irrational

Abstract

In a style easily accessible to readers without a background in psychology, the author describes the current state of knowledge about human decision-making and problem-solving processes. He also explains how progress has occurred in this field and what some of the central implications for management and management training are. In a final section of this article, the author provides responses to questions from the audience that significantly extend the scope of the article.