An empirical investigation into decision support systems capabilities: A proposed taxonomy
Information & ManagementPublished 1 July 1994
John Pearson, J. P. Shim
Citations34
SJR quartileQ1
SJR score2.92
SNIP2.74
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TL;DR
By utilizing Alter's taxonomy and the results obtained in this study, the DSS builder is provided a starting point for the development of future DSS.
Abstract
The capabilities provided by decision support systems (DSS) can have a significant impact on the usefulness and satisfaction provided by a DSS. A questionnaire was sent to nonacademic members of the Institute of Management Sciences in an effort to identify characteristics and capabilities common to DSS. Analysis indicated that five different categories of DSS could be identified. Each of these categories provided the DSS user with a unique set of capabilities ranging from simple data retrieval to a fully integrated DSS. Analysis also indicated that the five DSS categories identified in this study mapped easily onto Alter's DSS taxonomy. By utilizing Alter's taxonomy and the results obtained in this study, the DSS builder is provided a starting point for the development of future DSS.
Keywords
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