The Skilled Helper: A Problem Management and Opportunity Development Approach to Helping

Abstract

Part I: LAYING THE GROUNDWORK. 1. Introduction to Helping. 2. The Helping Relationship: Values in Action. 3. Overview of the Helping Model. Part II: STAGE I OF THE HELPING PROCESS AND THE SKILLS OF THERAPEUTIC DIALOGUE. 4. Stage I: The Current Picture: Task 1-Partner with Clients to Help Them Tell Their Stories. 5. The Communication Skills of Therapeutic Dialogue: The Skills of Tuning in & Actively Listening to Clients. 6. Empathic Responding: Working at Mutual Understanding. 7. The Art of Probing and Summarizing. 8. Stage I: Task 2-Facilitate Client Self-Challenge: From New Perspectives to New Behavior. 9. Stage I: Task 3-Partner with Clients in Their Search for Value. Part III: THE UNDERAPPRECIATED DIMENSIONS OF HELPING: HELP CLIENTS CRAFT AND CREATE A BETTER FUTURE. 10. Introduction to Stages II and III: Decisions, Goals, Outcomes, and Impact. 11. Stage II: The Preferred Picture-Help Clients Design a Better Future and Commit Themselves to It. 12. Stage III: The Way Forward-Help Clients Develop Plans to Accomplish Goals. 13. The Action Arrow: Making It All Happen.