The building blocks of experience

Published 1 August 2000

Jodi Forlizzi, Shannon Ford

Citations412

TL;DR

An initial framework for understanding experience as it relates to user-product interactions is proposed and a system for talking about experience is proposed, and what influences experience and qualities of experience are looked at.

Abstract

Design activity has recently attempted to embrace designing the user experience. Designers need to demystify how we design for user experience and how the products we design achieve specific user experience goals. This paper proposes an initial framework for understanding experience as it relates to user-product interactions. We propose a system for talking about experience, and look at what influences experience and qualities of experience. The framework is presented as a tool to understand what kinds of experiences products evoke.

Keywords

PsychologyComputer ScienceEngineering

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