Human Organizations as Distributed Intelligence Systems
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TL;DR
It is shown how the introduction of decision support systems to aid individual decisionmakers can affect in unforeseen ways the performance of human decision making organizations.
Abstract
Human decision making organizations can serve as a paradigm for distributed intelligence systems. Elements of a mathematical theory of organizations are presented and used to analyze the behavior of organizations that have to meet stringent requirements with constraints on the cognitive and physical resources available. It is shown how the introduction of decision support systems to aid individual decisionmakers can affect in unforeseen ways systen performance
