Feelings and Consumer Decision Making: Extending the Appraisal‐Tendency Framework
Journal of Consumer PsychologyPublished 1 July 2007Open access
Jennifer S. Lerner, Seunghee Han, Dacher Keltner
Citations149
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Abstract
The target article (Han, Lerner, & Keltner, 2007) presents the Appraisal‐Tendency Framework as a basis for predicting the influence of specific emotions on consumer decision making. The 3 thought‐provoking commentaries by Shiv (2007); Yates (2007); and Cavanaugh, Bettman, Luce, and Payne (2007) highlighted the need to (a) distinguish different types of emotional inputs; (b) specify constructs and mechanisms more concretely; and (c) extend the framework in new, creative ways. This response integrates the specific comments into overarching themes and addresses them.
Keywords
PsychologyNeuroscience
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