Links between justice, satisfaction and performance in the workplace

Abstract

Purpose The purpose of this paper is to examine the nature, strength and significance of the links between organisational justice, job satisfaction and work performance. Design/methodology/approach Using a self‐administered questionnaire 1,500 employees from 29 organisations were surveyed in order to examine the five main hypotheses of the study. Findings The study results revealed that employees' perceptions of justice influence their work performance and that job satisfaction plays a partial role in mediating this effect and influencing work performance. Practical implications The theoretical and managerial implications of the results are discussed in the paper, together with some recommendations for managing justice, satisfaction and performance in today's diverse work teams and environments. Originality/value The paper examines the above mentioned links for the first time in the UAE and the Arabic context.