Social media use by government: From the routine to the critical
Government Information QuarterlyPublished 11 August 2012
Andrea Kavanaugh, Edward A. Fox, Steven D. Sheetz, Seungwon Yang, Lin Tzy Li, Donald J. Shoemaker
Citations553
SJR quartileQ1
SJR score2.86
SNIP3.20
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Abstract
Social media and online services with user-generated content (e.g., Twitter, Facebook, Flickr, YouTube) have made a staggering amount of information (and misinformation) available. Government officials seek to leverage these resources to improve services
Keywords
Social Sciences
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