PERFORMANCE MEASUREMENT: MEASURE SELECTION BASED UPON FIRM GOALS AND INFORMATION REPORTING NEEDS
Journal of Business LogisticsPublished 1 September 2004
Stanley E. Griffis, Martha Cooper, Thomas J. Goldsby, David J. Closs
Citations85
SJR quartileQ1
SJR score2.77
SNIP2.60
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Abstract
Performance measurement is critically important to business success. Collecting and responding to information that does not provide management with guidance to meet established goals is counterproductive and potentially injurious to the success of the firm. This research develops a framework that allows individual firms to assess unique measurement needs in light of their stated goals, and to select performance measures most suited to addressing those measurement needs.
Keywords
Business, Management and Accounting