Toward Defining the Quality Culture
Engineering Management JournalPublished 1 June 1999
Scott Dellana, Richard Hauser
Citations117
SJR quartileQ2
SJR score0.48
SNIP0.93
Generate an AI Snapshot to get a quick, structured summary of this paper.
Study Snapshot
ObjectiveStudy objective
MethodsResearch methodology
PopulationPopulation studied
Sample sizeSample sizes
OutcomesStudy outcomes here
ResultsStudy results comes here
LimitationsResearch study limitations comes here
A concise AI-generated summary of the paper will appear here once you click Generate AI Snapshot.
Abstract
AbstractThis research examines the relationship between TQM and organizational culture. To accomplish this, a questionnaire was developed, based upon the competing values model of culture and the Baldrige Award criteria, to define both the organization's culture and quality management position. This questionnaire was then sent to 1000 members of the American Society for Quality. A total of 219 usable responses were received and analyzed. The results indicate that higher Baldridge scores tend to be significantly related to the adhocracy and group cultural types.
Keywords
Business, Management and Accounting
Journal of MarketingCorporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis
3,869 Citations1993Rohit Deshpandé, John U. Farley +1 more
Communications of the ACMAn empirical study of the impact of user involvement on system usage and information satisfaction
906 Citations1986Jack J. Baroudi, Margrethe H. Olson +1 more
The results demonstrate that user involvement in the development of information systems will enhance both system usage and the user's satisfaction with the system.
Academy of Management ReviewGaining Advanced Manufacturing Technologies' Benefits: The Roles of Organization Design and Culture
502 Citations1992Raymond F. Zammuto, Edward J. O’Connor
Decision SciencesORGANIZATIONAL CONTEXT, USER INVOLVEMENT, AND THE USEFULNESS OF INFORMATION SYSTEMS*
406 Citations1986Charles R. Franz, Daniel Robey
The results show that user involvement in design and implementation is related positively to users' perceptions of system usefulness, but organizational factors were not found to be related significantly to user involvement, as had been originally hypothesized.
Academy of Management ReviewGaining Advanced Manufacturing Technologies' Benefits: The Roles of Organization Design and Culture
269 Citations1992Raymond F. Zammuto, Edward J. O’Connor
Research in Organizational Change and Development
44 Citations2015Noumair, Debra Ann, Shani, Abraham B.
Engineering Management JournalThe Ideal Culture Profile for Total Quality Management: A Competing Values Perspective
41 Citations1996Fred S. Chang, Henry A. Wiebe
Journal of Management DevelopmentTotal Quality Management in Management Development
35 Citations1993Mahesh Chandra
Engineering Management JournalTQM—The Effect of Culture on Implementation
21 Citations1995Jerry D. Westbrook, Dawn R. Utley