Self-deception, impression management, and consumer satisfaction with mental health treatment.
Psychological AssessmentPublished 1 June 1989
Stéphane Sabourin, Lise Bourgeois, Pierre Gendreau, Monique Morval
Citations20
SJR quartileQ1
SJR score1.67
SNIP1.51
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Abstract
The strength of the relationship between two major components of social desirability (self-deception and impression management) and consumer satisfaction with mental health treatment was determined in a study of 81 former outpatients of a university psychology clinic. Ss completed the Self-Deception Questionnaire, the Other-Deception Questionnaire, and the Client Satisfaction Questionnaire. These findings are discussed in terms of the validity of client satisfaction measures
Keywords
PsychologyHealth Professions
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