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Impact of NHS Direct on demand for immediate care: observational study

BMJPublished 15 July 2000Open access
James Munro
Citations201
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TL;DR

In its first year NHS Direct did not reduce the pressure on NHS immediate care services, although it may have restrained increasing demand on one important part—general practitioners' out of hours services.

Abstract

In its first year NHS Direct did not reduce the pressure on NHS immediate care services, although it may have restrained increasing demand on one important part-general practitioners' out of hours services.

Keywords

Social SciencesMedicineBusiness, Management and Accounting