An innovative performance measurement method for supply chain management
Supply Chain Management An International JournalPublished 1 August 2003
Felix T.S. Chan, Hui Qi
Citations478
SJR quartileQ1
SJR score2.12
SNIP2.20
Generate an AI Snapshot to get a quick, structured summary of this paper.
Study Snapshot
ObjectiveStudy objective
MethodsResearch methodology
PopulationPopulation studied
Sample sizeSample sizes
OutcomesStudy outcomes here
ResultsStudy results comes here
LimitationsResearch study limitations comes here
A concise AI-generated summary of the paper will appear here once you click Generate AI Snapshot.
Abstract
Supply chain management has become such a popular topic in modern business management and researches. It brings the revolutionary philosophy and approach to manage the business with the sustained competitiveness. However, the existing performance measurement theory fails to provide its necessary support in strategy development, decision making, and performance improvement. This paper attempts to propose an innovative performance measurement method to contribute to the development of supply chain management. A process‐based systematic perspective is employed to build an effective model to measure the holistic performance of complex supply chains. Fuzzy set theory is introduced to address the real situation in judgment and evaluation processes. The main framework of this method is outlined with some suggestions and a simple example.
Keywords
Decision SciencesBusiness, Management and Accounting
PubMedThe balanced scorecard--measures that drive performance.
6,589 Citations1992Robert S. Kaplan, D P Norton
Mathematics in Science and Engineering/Mathematics in science and engineeringFuzzy Sets and Systems - Theory and Applications
6,430 Citations1980Didier Dubois, Henri Prade
Fuzzy Logic with Engineering Applications
4,708 Citations2010Timothy J. Ross
Choice Reviews OnlineProcess innovation: reengineering work through information technology
4,411 Citations1993
David Davenport provides numerous examples of firms that have succeeded or failed in combining business change and technology initiatives, and highlights the roles of new organizational structures and human resource programs in developing process innovation.
Optimization by the Analytic Hierarchy Process
4,173 Citations1979Thomas L. Saaty
Fuzzy Sets and SystemsFuzzy hierarchical analysis
3,279 Citations1985James J. Buckley
A new method of finding the fuzzy weights in fuzzy hierarchical analysis which is the direct fuzzification of the original method used by Saaty (1980) in the analytic hierarchy process is presented.
International Journal of Operations & Production ManagementPerformance measurement system design
3,213 Citations1995Andy Neely, Mike Gregory +1 more
Following a comprehensive review of the literature, proposes a research agenda that focuses on the process of performance measurement system design, rather than the detail of specific measures.
Industrial Marketing ManagementIssues in Supply Chain Management
3,057 Citations2000Douglas M. Lambert, Martha C. Cooper
The International Journal of Logistics ManagementSupply Chain Management: More Than a New Name for Logistics
2,843 Citations1997Martha C. Cooper, Douglas M. Lambert +1 more
The International Journal of Logistics ManagementSupply Chain Management: Implementation Issues and Research Opportunities
2,419 Citations1998Douglas M. Lambert, Martha C. Cooper +1 more
International Journal of Operations & Production ManagementMeasuring supply chain performance
2,323 Citations1999Benita M. Beamon
An overview and evaluation of the performance measures used in supply chain models are presented and a framework for the selection of performance measurement systems for manufacturing supply chains is presented.
Communications in computer and information scienceLogistics and Supply Chain Management
2,120 Citations2021Zohreh Molamohamadi, Erfan Babaee Tırkolaee +2 more
International Journal of Production EconomicsSupply chain design and analysis:
1,820 Citations1998Benita M. Beamon
International Journal of Production EconomicsPerformance measurement and performance management
783 Citations1995Michel Lebas
The article takes the view that performance is constructed by the management system and by managers and precedes performance measurement and gives it meaning.
Industrial Management & Data SystemsDefining supply chain management: a historical perspective and practical guidelines
755 Citations1999Rhonda R. Lummus, Robert J. Vokurka
Fuzzy Sets and SystemsMulti-criteria decision analysis with fuzzy pairwise comparisons
534 Citations1989C. G. E. Boender, J.G. de Graan +1 more
A modification of the fuzzy multi-criteria method proposed by Van Laarhoven and Pedrycz (1983) is presented, in contrast with the original one, which yields weights which are optimal with respect to the logarithmic regression function.
International Journal of Physical Distribution & Logistics ManagementA systems perspective on supply chain measurements
481 Citations2000Stefan Holmberg
Logistics Information ManagementSupply chain performance benchmarking study reveals keys to supplychain excellence
387 Citations1995G. Kent Stewart
Fuzzy Sets and SystemsEvaluating weapon system using fuzzy analytic hierarchy process based on entropy weight
337 Citations1994Don‐Lin Mon, Ching‐Hsue Cheng +1 more
Supply Chain Management An International Journal“Measuring the unmeasurable” ‐ measuring and improving performance in the supply chain
295 Citations1998Remko I. van Hoek
International Journal of Production EconomicsThe forces that shape organisational performance measurement systems:
293 Citations1999Daniel B. Waggoner, Andy Neely +1 more
The article reviews several different streams of academic literature, such as operations management, social psychology, management accounting, organisational behaviour, and results in the identification of four generic categories of force that can be said to shape the evolution and change of organisational performance measurement systems.
Fuzzy Sets and SystemsEvaluating weapon systems using fuzzy arithmetic operations
257 Citations1996Shyi‐Ming Chen
A new method to deal with the performance evaluation of weapon systems using fuzzy arithmetic operations of fuzzy numbers rather than the complicated entropy weight calculations mentioned in [7].
Fuzzy Sets and SystemsEvaluating weapon system by Analytical Hierarchy Process based on fuzzy scales
235 Citations1994Ching‐Hsue Cheng, Don‐Lin Mon
A new algorithm for evaluating weapon systems by Analytical Hierarchy Process (AHP) based on fuzzy scales, which is a multiple criteria decision making approach in a fuzzy environment is proposed and applied to a weapon system evaluation and selection problem.
International Journal of Production ResearchPerformance analysis of conjoined supply chains
191 Citations2001Benita M. Beamon, V. C. P. Chen
Fuzzy Sets and SystemsExtensions of the analytic hierarchy process in fuzzy environment
144 Citations1992Ruoning Xu, Xiaoyan Zhai
The fuzzy judgement matrix is constructed by using a set-valued statistics method on continuous judgment matrix and it is proved that every element of the fuzzy judgment scale can be represented by a positive bounded closed fuzzy number.
Fuzzy Sets and SystemsFuzzy group decision making for evaluating the rate of aggregative risk in software development
120 Citations2001Shyi‐Ming Chen
This paper presents a new algorithm to evaluate the rate of aggregative risk in software development using fuzzy set theory under the fuzzy group decision making environment that is more efficient and faster than current algorithms.
Fuzzy Sets and SystemsA note on the fuzzy extension of Saaty's priority theory
77 Citations1998Mirosław Kwiesielewicz
The generalised pseudoinverse approach is applied to find a structure of the general solution of the fuzzy extension of Saaty's priority theory to recall the arithmetic of triangular fuzzy numbers and show links with the interval analysis by Moore.
Journal of Multi-Criteria Decision AnalysisMeasurement scales and scale independence in the analytic hierarchy process
65 Citations2000Pekka Leskinen
Fuzzy Sets and SystemsOn fuzzy ratio comparisons in hierarchical decision models
53 Citations1996Ahti Salo
In the proposed method, fuzzy ratios of relative importance are employed as constraints on the membership values of local priorities so that fuzzy weights for the alternatives can be computed through linear programming.