A conceptual and operational delineation of performance
Cambridge University Press eBooksPublished 7 March 2002
Michel Lebas, Ken Euske
Citations116
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TL;DR
The authors develop step by step the process that leads to performance, showing it to be a social construct which results from the identification and the sharing of a causal model, and concluding that performance is meaningful only within a decision-making context.
Abstract
In this contribution the questions of what performance is and how to create it are addressed. A series of nine propositions that, taken together, provide an answer to the questions are developed.
Keywords
Psychology