Comparing patient and nurse perceptions of perioperative care quality
Applied Nursing ResearchPublished 1 February 2003
Tuija Leinonen, Helena Leino‐Kilpi, Marja‐Riitta Ståhlberg, Kalle Lertola
Citations38
SJR quartileQ1
SJR score0.91
SNIP1.07
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TL;DR
Overall, patients tended to give significantly higher ratings than nurses, but for some items the patients had more critical perceptions, which provide important clues for improving the quality of patient care so that staff activities better serve the needs of patients.
Abstract
This study compared surgical patients' (n = 874) and perioperative nurses' (n = 143) perceptions of the quality of perioperative nursing care. The data were collected with a structured questionnaire in five hospital operating departments in Finland. The questionnaire items were divided into five main categories (staff characteristics, nursing activities, preconditions, progress of nursing process and environment); some of these categories were further divided into subcategories. Overall, patients tended to give significantly higher (P <.001) ratings than nurses, but for some items the patients had more critical perceptions. The results provide important clues for improving the quality of patient care so that staff activities better serve the needs of patients.
Keywords
Social SciencesHealth ProfessionsNursing
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