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Using Pointwise Mutual Information to Identify Implicit Features in Customer Reviews

Lecture notes in computer sciencePublished 1 January 2006
Qi Su, Kun Xiang, Houfeng Wang, Bin Sun, Shiwen Yu
Citations76
SJR quartileQ2
SJR score0.35
SNIP0.55

Abstract

This paper is concerned with automatic identification of implicit product features expressed in product reviews in the context of opinion question answering. Utilizing a polarity lexicon, we map each adjectives in the lexicon to a set of predefined product features. According to the relationship between those opinion-oriented words and product features, we could identify what feature a review is regarding without the appearance of explicit feature nouns or phrases. The results of our experiments proved the validity of this method.

Keywords

Computer Science