The human dimension of quality
Long Range PlanningPublished 1 August 1995
Citations23
SJR quartileQ1
SJR score2.91
SNIP2.47
Generate an AI Snapshot to get a quick, structured summary of this paper.
Study Snapshot
ObjectiveStudy objective
MethodsResearch methodology
PopulationPopulation studied
Sample sizeSample sizes
OutcomesStudy outcomes here
ResultsStudy results comes here
LimitationsResearch study limitations comes here
A concise AI-generated summary of the paper will appear here once you click Generate AI Snapshot.
Abstract
The pressures for quality improvement the keys to quality creating quality the management of variance using control charts to improve performance gathering and using customer information individual irrationality deep thought collective rationality the evolutionary organization management implications misunderstanding TQM the organizational filter making better decisions the role of the individual in TQM the challenge of change.
Keywords
Business, Management and Accounting