Supporting Work Activities in Healthcare by Mobile Electronic Patient Records

Lecture notes in computer sciencePublished 1 January 2004Open access

Jesper Kjeldskov, Mikael B. Skov

Citations44

TL;DR

The findings from a usability study of a commercial PC based electronic patient record (EPR) system at a large Danish hospital challenge the view of con-text-awareness being a universally useful paradigm for mobile HCI.

Abstract

Supporting work activities in healthcare is highly complex and challenging. This paper outlines the findings from a usability study of a commercial PC based electronic patient record (EPR) system at a large Danish hospital and presents our experiences with the design of a mobile counterpart. First, a number of challenges in relation to the use of traditional desktop-based EPR systems in healthcare were identified. Secondly, a mobile context-aware prototype was designed and implemented, which automatically keeps track of contextual factors such as the physical location of patients and staff, upcoming appointments etc. The usability of the mobile EPR prototype was evaluated in a laboratory as well as in relation to carrying out real work activities at the hospital. Our results indicate that mobile EPR systems can support work activities in healthcare, but that interaction design of such systems must be carefully thought out and evaluated. Specifically, our findings challenge the view of con-text-awareness being a universally useful paradigm for mobile HCI.

Keywords

Computer ScienceDecision SciencesSocial Sciences

Usability Engineering

9,352 Citations1993Jakob Nielsen

IEEE NetworkDisseminating active map information to mobile hosts

1,401 Citations1994Bill N. Schilit, Marvin Theimer

An active map service (AMS) is described that supports context-aware computing by providing clients with information about located-objects and how those objects change over time and how that information is disseminated to its clients.

Communications of the ACMPrivacy, information technology, and health care

358 Citations1997Thomas C. Rindfleisch

The nature of the most urgent threats to patient information privacy in perspective is put in perspective, as well as the new threats that almost certainly will arise because of the technologies of digital information.

View PDF

Communications of the ACMThe SI challenge in health care

270 Citations2000Jane Grimson, William Grimson +1 more

Communications of the ACMAffordances, motivation, and the design of user interfaces

78 Citations2000John Karat, Clare-Marie Karat +1 more

The aim of this work is to provide craftsmen with tools that enable them to engage in conversations with their materials, and to be able to suggest what they are for, but to not expect them to control what the authors do.

View PDF

Lecture notes in computer scienceLocation-Aware Shopping Assistance: Evaluation of a Decision-Theoretic Approach

72 Citations2002Thorsten Bohnenberger, Anthony Jameson +2 more

A PDA-based system that gives a shopper directions through a shopping mall on the basis of the types of products that the shopper has expressed an interest in, the shoppers' current location, and the purchases that they have made so far is implemented and tested.

Lecture notes in computer scienceSupporting Local Mobility in Healthcare by Application Roaming Among Heterogeneous Devices

40 Citations2003Jakob E. Bardram, Thomas A. K. Kjær +1 more

This paper presents results from a research project aiming at developing an architecture supporting local mobility within hospitals, based on fieldwork and design workshops within a large Danish hospital and it has been implemented and evaluated after a pilot phase.

Designing support for remote intensive-care telehealth using the locales framework

27 Citations1997Simon M. Kaplan, Geraldine Fitzpatrick

The locales framework is put forward as a model for the principled understanding and analysis of systems support for cooperative work situations and a family of requirements for a telecommunications-based remote consultation facility is evolved.

View PDF

Utilizing mobile computing in the Wishard Memorial Hospital ambulatory service

12 Citations1997Stuart Morton, Omran Bukhres

This architecture takes advantage of the existing ambula tory environment by adding a mobile computer that submits transactions to the Indianapolis Network for Patient Care and Research (INPCR), which utilizes the distributed medical database of the Regenstrief Medical Record System (RMRS).

Design, Deployment and Evaluation of a Clinical Information System which uses Mobile Computers and Workstations

3 Citations2002Mathis M. Urban, H Kunath

This paper focuses on the support of mobility in a CIS in order to bolster cooperation and communication between medical personnel and develops a taxonomy of graphical elements for input of medical data.