A reengineering framework for evaluating a financial imaging system
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TL;DR
A framework for comparing and evaluating efforts in reengineering, or business process redesign, is applied to the study of the reengineering of the securities processing function at the brokerage and financial services firm Merrill Lynch, comparing the firm’s old and new processes.
Abstract
article Free Access Share on A reengineering framework for evaluating a financial imaging system Authors: Henry C. Lucas Stern School of Business, NYU, Department of Information Systems, Management Education Center, West 4th Street, Suite 9-67, New York, NY Stern School of Business, NYU, Department of Information Systems, Management Education Center, West 4th Street, Suite 9-67, New York, NYView Profile , Donald J. Berndt University of South Florida, Information Systems and Decision Sciences, College of Business Administration, 4202 East Fowler Ave., CIS1040, Tampa, FL University of South Florida, Information Systems and Decision Sciences, College of Business Administration, 4202 East Fowler Ave., CIS1040, Tampa, FLView Profile , Greg Truman Fordham University, Decision and Information Sciences, Martino Graduate School of Business Administration, Leon Lowenstein Building, 113 West 60th Street, New York, NY Fordham University, Decision and Information Sciences, Martino Graduate School of Business Administration, Leon Lowenstein Building, 113 West 60th Street, New York, NYView Profile Authors Info & Claims Communications of the ACMVolume 39Issue 5May 1996 pp 86–96https://doi.org/10.1145/229459.229470Published:01 May 1996Publication History 15citation609DownloadsMetricsTotal Citations15Total Downloads609Last 12 Months13Last 6 weeks2 Get Citation AlertsNew Citation Alert added!This alert has been successfully added and will be sent to:You will be notified whenever a record that you have chosen has been cited.To manage your alert preferences, click on the button below.Manage my Alerts New Citation Alert!Please log in to your account Save to BinderSave to BinderCreate a New BinderNameCancelCreateExport CitationPublisher SiteeReaderPDF