ORGANIZATIONAL CULTURE IN THE SERVICE SECTOR: A BETWEEN-INDUSTRY COMPARISON.
Academy of Management ProceedingsPublished 1 August 1991
Jennifer A. Chatman, Karen A. Jehn
Citations17
SJR score0.14
SNIP0.05
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Abstract
This study investigates two questions: Are there stable dimensions of organizational culture that generalize across organizations, and are organizational cultures more similar among firms in similar industries? We find that thirteen firms representing four industries exhibit stable dimensions of organizational culture. Findings also indicate that organizational cultures vary across industries.
Keywords
Business, Management and Accounting