login

Patient Satisfaction With Hospital Care

Medical CarePublished 1 March 2000
Gary J. Young, Mark Meterko, Kamal R. Desai
Citations393
SJR quartileQ1
SJR score1.57
SNIP1.38

TL;DR

Study results can be interpreted as justifying the need to adjust patient satisfaction scores for differences in patient population among health care organizations, however, from a policy perspective, such adjustments may ultimately create a disincentive for health care Organizations to customize their care.

Abstract

Study results can be interpreted as justifying the need to adjust patient satisfaction scores for differences in patient population among health care organizations. However, from a policy perspective, such adjustments may ultimately create a disincentive for health care organizations to customize their care.

Keywords

Health ProfessionsEconomics, Econometrics and FinanceBusiness, Management and Accounting