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When feedback is ignored: Disutility of outcome feedback.

Journal of Applied PsychologyPublished 1 August 1984
Jacob Jacoby, David Mazursky, Tracy Troutman, Alfred Kuß
Citations91
SJR quartileQ1
SJR score6.80
SNIP3.33

Abstract

Institute for Marketing and Consumer Research,The Free University, West Berlin, West GermanyFollowing Hammond, McClelland, and Mumpower (1980), two types of feedbackare conceptualized—outcome feedback and cognitive feedback The latter is herehypothesized as having either predictive or explanatory value Using security analystsparticipating in a security analysis decision simulation, the hypothesis that, incontrast to poorer performing decision makers, better performing decision makersare more likely to ignore outcome-only feedback was confirmed (r = —.48, p =02). Implications for theory revision and future research are discussed

Keywords

PsychologyDecision Sciences