Frustrating patients
Journal of General Internal MedicinePublished 1 June 1991
Elizabeth Lin, Wayne Katon, Michael Von Korff, Terry Bush, Patricia Lipscomb, Joan Russo
Citations208
SJR quartileQ1
SJR score1.99
SNIP1.71
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TL;DR
Physicians and their frustrating patients had contrasting views of the patients’ illnesses, and the best predictors of physician frustration were somatization and increased medical service utilization.
Abstract
Physicians and their frustrating patients had contrasting views of the patients' illnesses. The best predictors of physician frustration were somatization and increased medical service utilization. There is need for further research and clinical attention concerning optimal clinical management for patients with somatization.
Keywords
MedicineNeuroscience
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