Exploring the Factors Influencing End Users' Acceptance of Knowledge Management Systems
Journal of Organizational and End User ComputingPublished 1 October 2007
Jun Xu, Mohammed Quaddus
Citations48
SJR quartileQ2
SJR score0.51
SNIP0.93
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TL;DR
This chapter develops a model of adoption and continued use of knowledge management systems (KMSs), which is primarily built on Rogers’ (1995) innovation stages model along with two very important social psychology theories—Ajzen and Fishbein’s (1980) theory of reasoned action (TRA) and Davis' (1986) technology acceptance model (TAM).
Abstract
This article develops a model of adoption and continued use of knowledge management systems (KMSs), which is primarily built on Rogers’ (1995) innovation stages model along with two very important social psychology theories—Ajzen and Fishbein’s (1980) theory of reasoned action (TRA) and Davis’s (1986) technology acceptance model (TAM). It presents various factors and variables in detail. Hypotheses are developed which can be tested via empirical study. The proposed model has both theoretical and practical implications. It can be adapted for application in various organizations in national and international arena.
Keywords
Social SciencesDecision Sciences
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