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Job satisfaction, organizational commitment, and flight attendants’ turnover intentions: A note

Journal of Air Transport ManagementPublished 8 July 2006
Ching‐Fu Chen
Citations190
SJR quartileQ1
SJR score1.02
SNIP1.63

Abstract

This study looks at the effects of job satisfaction, organizational commitment, and individual factors on flight attendants' turnover intentions. It makes use of samples of the attendants from a Taiwanese airline company. From the results of a logistic regression analysis, two aspects of organizational commitment (i.e. normative commitment and continuance commitment) as well as job-itself satisfaction were found significantly negative impact on flight attendants' turnover intentions. In addition, wage and martial status were found to be significant predictors of turnover intentions.

Keywords

Social SciencesBusiness, Management and Accounting