DOES RUDENESS REALLY MATTER? THE EFFECTS OF RUDENESS ON TASK PERFORMANCE AND HELPFULNESS.
Academy of Management JournalPublished 1 October 2007
Christine L. Porath, Amir Erez
Citations316
SJR quartileQ1
SJR score10.53
SNIP3.95
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Abstract
In three experimental studies, we provided an empirical test of how rudeness affects task performance and helpfulness. Different forms of rudeness—rudeness instigated by a direct authority figure, ...
Keywords
PsychologySocial SciencesBusiness, Management and Accounting
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