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Understanding the influence of emotions and reflection upon multi-source feedback acceptance and use

Advances in Health Sciences EducationPublished 7 November 2006
Joan Sargeant, Karen Mann, Douglas Sinclair, Cees van der Vleuten, Job Metsemakers
Citations264
SJR quartileQ1
SJR score1.36
SNIP2.29

TL;DR

Negative feedback can evoke negative feelings and interfere with its acceptance, and helpful interventions may include raising awareness of the influence of emotions, assisting recipients to focus their feedback on performance tasks, and providing facilitated reflection on feedback.

Abstract

Negative feedback can evoke negative feelings and interfere with its acceptance. To overcome this, helpful interventions may include raising awareness of the influence of emotions, assisting recipients to focus their feedback on performance tasks, and providing facilitated reflection on feedback.

Keywords

Social SciencesDecision Sciences