Understanding the influence of emotions and reflection upon multi-source feedback acceptance and use
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TL;DR
Negative feedback can evoke negative feelings and interfere with its acceptance, and helpful interventions may include raising awareness of the influence of emotions, assisting recipients to focus their feedback on performance tasks, and providing facilitated reflection on feedback.
Abstract
Negative feedback can evoke negative feelings and interfere with its acceptance. To overcome this, helpful interventions may include raising awareness of the influence of emotions, assisting recipients to focus their feedback on performance tasks, and providing facilitated reflection on feedback.
