Rework and workarounds in nurse medication administration process
Health Care Management ReviewPublished 1 April 2010
Jonathon R. B. Halbesleben, Grant T. Savage, Douglas S. Wakefield, Bonnie J. Wakefield
Citations96
SJR quartileQ1
SJR score1.13
SNIP1.19
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TL;DR
An integrated process map of the medication administration process depicting blocks was developed and it was found that information exchange and entry blocks tended to lead to rework, and internal supply chain issues were more likely toLead to workarounds.
Abstract
A decentralized pharmacist on the unit may reduce work flow blocks (and, thus, workarounds and rework). Work process redesign may further address the problems of workarounds and rework.
Keywords
Health Professions
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