Public sector marketing is different
Business HorizonsPublished 1 July 1987
Charles W. Lamb
Citations61
SJR quartileQ1
SJR score2.28
SNIP2.56
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Abstract
Like private firms, public organizations identify their clientele, develop services, determine prices, design distribution and delivery systems, and communicate the efficacy and availability of offerings. However, public sector organizations differ from private organizations in important ways. These differences pose unique marketing problems that require unique marketing solutions.
Keywords
Business, Management and Accounting
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